Fax: (631) 343-7073
Islandia, NY 11749
Phone: (917) 583-3564 • Email Ron
Phone: (631) 525-7925 • Email Patty
Phone: (917) 559-4224 • Email Anthony
Phone: (917) 224-7312 • Email Ron
I buy a package of half sour pickles every week. I absolutely love them. BUT this week the pickles were not firm. The 1st pie was, but then the rest of the pickle was soggy. I thought it was a fluke , so I had my daughter try one and it was the same way. The date on the pickles was 10/8/17, so they are not pld.
Response: Thank you for writing. While quality control is strict sometimes things go array. You can contact me at Jeff@farmridgefoods.combusiness 0.3
Best garlic sour pickles ever. Can't wait to try all the others. Got them at Best Market in Massapequa and now they have been out of them a long time. Can you retstock?
Response: we\'re on it!business 0.3
Having discovered your delicious Sweet Horseradish Chips, I must now review your dysfunctional packaging AND your bone-headed response to a customer's complaint (Jul 24, 2017). It is not easy to deal with an excellent product in a trash-can type container. Fix it, dammit!
Response: Thank you for the kind words. We are going to be introducing new packaging in the near term future.business 0.3
My husband and I love your Pickle Chips! The 32 oz. plastic container that they come in is not so good. I had to throw over half of the pickles out last night after they fell all over the floor in front on the frig. Last time it was in the frig! The container does not close tight so when you pick it up it squeezes in and pops the top off. Very sad we lost half of them. They are yummy!
Response: all you need to do is apply a little downward pressure along the top of the lid & it should snap back into place.business 0.3
Love your half-sour pickles but am elderly and have an awful time opening the container. PLEASE DO SOMETHING TO HELP!!!!!!
Response: We will have a new package by the end of the year. Thanks for being a customer.business 0.3
Had these amazing pickles for the very first time a couple of weeks ago. Holy cow!!! I always thought pickles were okay, but I absolutley love these pickles! Thank god they are not fattening...I would be buying larger clothes.
Kosher Dill Spears skins are as tough as trying to eat shoe leather. The entire containers of spears I guess wasn't allowed to age, only guessing since I'm not a pickle man who knows? I'll try again and see what happens.
Response: How were they the next time you tried them?business 0.3
I tried your horseradish chips when I was out of state, Colorado. I'm addicted, lol, I'm not a pickle fan! Are they sold anywhere in Wyoming? I have a Safeway store where I live....
Response: Hopefully you have an Aldi by you. They will be stocking them in a few weeks.business 0.3
Tried your Sweet Horseradish Chips as an impulse buy. Good pickles, but horrid packaging. Difficult to open and even more difficult to close. Barring more consumer friendly packaging, I won't be a return consumer.
Response: We will be changing our packaging in the near future. Thanks for taking the time to write.business 0.3
Absolutely love your pickles and buy them often - they taste so fresh. I find the containers very difficult to open. Can't imagine how one could open them if they had health issues with their hands or fingers. This won't stop me from buying them - just want you to consider an easier container.
Response: Thanks. We will be changing our packaging in the near future.business 0.3